Terms/ConditionsDue to the situation with Covid 19 we have amended our terms and conditions for all bookings received after 1st September 2020 to help our customers. For all previous bookings the terms and conditions which were accepted at the time of booking will apply.
Therefore, a refundable deposit of 10% is payable at the time of booking. The full balance is due 30 days before commencement of the holiday. All cancellations must be made in writing by the person who booked the holiday. If the holiday is cancelled by the customer up to 30 days before commencement of the holiday a 10% charge is made (deposit already paid). If the holiday is cancelled by H & G Italy Limited a full refund of the deposit will be made.
All guests included in the booking must arrange adequate holiday insurance which includes full medical cover (including repatriation to home country), personal accident, loss or damage to property, cancelation or curtailment of the holiday due to extenuating circumstances, personal liability, legal expenses and emergency.
The organisers reserve the right to change the programme details as well as the tutor. The company reserves the right to cancel a holiday if the holiday is unviable due to too few bookings on a particular holiday. In this event a minimum of 60 days notice will be given, an alternative date will be suggested and if not acceptable a full refund will be made of any funds paid.
The company shall not accept responsibility for any cancellations or effect on your holiday due to war, threat of war, civil strife, industrial dispute, terrorist action, natural or nuclear disaster, epidemics, fire, adverse weather conditions and transportation disruptions that make it impossible to travel to your destination including road closures and flight cancellations.
In no event shall H&G Italy Limited or its officers, Directors, Employees and Affiliates be liable to the customer for any injury, loss, or damage directly or indirectly arising from, or any indirect, incidental, special or consequential damages, incurred by passenger in connection with (i) the holiday purchased hereby, including without limitation, any associated transportation, activities, and accommodations, whether prior, during or after the holiday, (ii) any act, ommission, neglect, accident, error or default of third parties, providing services in connection with the holiday, (iii) the alteration of the passenger's itinerary when advisable or necessary for the safety and/or well being of the customer, (iv) any act of terrorism, war, accident, weather or any act of God.